But we have always done it this way! This is the way to kill change and innovation, Yet, by listening well, this does not need to be the case! For a long time, my knee-jerk reaction was, "If you don't want to change anything, don't hire me." That's still a truism. But usually, that is…
Will it come back online properly after a failure? If you do not explicitly design for it, it probably won’t.
The answer to that question determines which stakeholders you want to have involved and which ones you can do without like a toothache
I read a white paper the other day from a company that is making a big effort to lead the AI transition for many large corporations. It was, of course, a huge hype story. However, seeing how enthusiastically "technology executives" are jumping on this bandwagon, and knowing how clueless these people usually are (there are…
This week, I was asked where I saw the pain points of IT in innovation processes and how the IT component changes innovation processes. My answer was that IT is often not the primary point of failure, although management often perceives it to be so.
When I'm involved in projects, I always start by clarifying…
Be careful when moving a process to the computer (or even the cloud)! The possibilities for efficient processes are increasing, but so are the risks. In the data breach at Clinical Diagnostics, important private data was stolen from almost 1 million people. This data could easily be used for fraud, with ten thousand euros (or…
How to destroy a company in one easy lesson
Customer-focused work is important, right? Absolutely. When I work with companies on new ideas, I always start from the customer’s perspective. But what if that focus on the customer becomes your biggest pitfall?
There are countless empty slogans in the office jungle, but one I can no longer stand is: "You have to think outside the box!" Always with that exclamation point, as if it were the holy grail of innovation. What the speaker actually means is that you should think beyond your immediate surroundings. But ironically, they…